Política de envío

Shipping Policy

At Pliego, each piece is carefully prepared and shipped with attention to detail. Please review our shipping terms below.

Processing Time

Orders are processed within 5 or more business days after payment confirmation.

During high-demand periods, processing times may be slightly extended.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location.

Estimated delivery times:

• Mexico: 2–5 business days

• International: 5–10 business days

Please note that delivery times are estimates and may vary due to external factors.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Delays

Pliego is not responsible for delays caused by shipping carriers, customs, weather conditions, or other unforeseen circumstances.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, we are not responsible for lost or undelivered packages.

Lost or Stolen Packages

Pliego is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If you experience an issue, please contact the shipping carrier directly.

International Orders

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.

Contact

For any questions regarding shipping, please contact us at:
pliego.store001@gmail.com